Expression of Interest: Web portal development and design services

Background Information

The Centre for Democracy and Development (CDD-West Africa) in an independent, not-for-profit, research, training, advocacy, and capacity-building organisation established in the United Kingdom in 1997 and registered in Nigeria in 1999. The Centre was established to mobilise global opinion and resources for democratisation, development and human security in West Africa and also provide alternative and best practices to the sustenance of democracy and development in the region.

Since 2017, CDD-West Africa has been implementing the Human Rights Initiative project funded by MacArthur Foundation. The project seeks to strengthen the capacity of non-state actors in documenting, reporting and holding perpetrators of human rights abuses in in the Lake Chad region accountable. Much of these rights abuses happen within the context of terrorism and fundamentalism in the region.

One of our strategies to support this process is the development of a functional web portal. The web portal will allow users to have access to information on human rights in the Lake Chad region and give them a chance to document and track reported cases of rights abuse.

Call for Expression of Interest

CDD calls on qualified firms/companies to submit Expression of Interest (EOI), both narrative and detailed budget, for the development and design of the web portal.

Scope of work

The contracted firm/company will be responsible for the delivery of the website to support the Human Rights Initiative project. The portal is expected to provide optimum, state-of-the-art features to ensure information sharing and interactivity.

 

Expected features of the website

  1. Supports the hosting of an updatable database on human rights violations
  2. Allows for visualisation of datasets about number of pending, ongoing and completed cases of human rights violation
  3. Allows for upload of official reports
  4. Allows users to easily report cases of human rights abuse
  5. Allow for mapping of reports to geographical locations to make conflict trends understandable.
  6. Provide a platform for victims and organisations/individuals offering pro-bono legal services to connect to seek justice for rights abuses
  7. Allow for USSD submission of reports for areas with low internet connectivity
  8. Allow for different levels of access to users based on their category. Allow users to combine data sets and download visualizations in different data and image formats
  9. Provision APIs to allow institutional partners API access to our datasets
  10. Implement the website in line with UX/UI design best practices
  11. Allows for setting up a case management system on the domain to enable the Centre to maintain the site without requiring a dedicated workstation or additional software
  12. Include a Content Management System (CMS) to allow program staff add informational content on the website.
  13. Ensure that the website is responsive, with both static and dynamic content degrading well on all screen sizes.
  14. It must contain features that are reflective of the goal it is meant to serve as underscored above

Responsibilities of the contracted firm/company

  1. Carry out technical design, development, testing, implementation, and maintenance of the digital platform
  2. Meet and work with CDD staff on a regular basis to study the requirements and develop design, functionality, and technical requirements for approval
  3. Provide a flexible and responsive development process that enables and responds to the feedback of CDD and other relevant stakeholders
  4. Deliver intuitive and user-friendly platform that integrates with the data visualisation and other requirements mentioned under ‘scope’ of the work
  5. Provide a fast and responsive platform, which will integrate large amounts of data and thousands of documents, ensuring a positive user experience
  6. Handle both back and front-end issues when requested
  7. Produce a technical user manual with a copy of the code and instructions for updates and maintenance requirements
  8. Provide functionalities that support public outreach and drive traffic to the platform
  9. Provide system access for monitoring and analysis of site traffic
  10. Provide six (6) months of technical support to transfer management of website to CDD staff, ensure it is bug free and make minor adjustments to improve its functions
  11. Participate in all meetings convened during the development of the platform

What should be included in the EOI

Interested firms/companies should submit a technical proposal that includes:

  1. A clear understanding of the purpose the platform is meant to serve
  2. Outline of the design framework
  3. Timeframe of job completion which must not exceed October 2021
  4. Specific features of the platform and how they will work
  5. Work portfolio showing data-driven work with strong visualization elements
  6. Detailed budget

Please note that only companies registered with the Corporate Affairs Commission (CAC) should submit an EoI. Submissions should be accompanied with a copy of the firm/company’s CAC registration certificate.

Application deadline

The deadline for submission of EOI is 7th October 2021

Method of submission

Interested and qualified firms/companies should send their technical proposal and budget to: recruitment@cddwestafrica.org using ‘EOI- WEB PORTAL FOR HRI’ in capital letters as the subject.

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